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Patient Information
 Your Admission
Your physician, a member of the medical staff at Lincoln Medical Center, will make arrangements for you to be admitted as a patient.
When you are admitted, you will be asked to provide various statistics and medical information and sign several forms. This information is required by law and is needed for insurance purposes. If all necessary forms are not signed when you are admitted, someone from the business office will contact you. Should your insurance company require pre-authorization before you can be admitted, you are responsible for this. We will be happy to assist you in contacting your insurance company.
Personal Items and Valuables
Please be sure to take care of personal items such as dentures, eyeglasses, contact lenses, or wristwatches while in the hospital. Do not wrap these items in a tissue, handkerchief, or linen because they may be thrown away by mistake. If you should move to another room, be sure to take your personal items with you. The hospital is not responsible for any personal property or valuables that are lost.
Valuables such as jewelry and large amounts of money should be sent home. The hospital is not responsible for lost or stolen items.
Rooms
Lincoln Medical Center provides private and semi-private rooms. In times of high occupancy, your room preference may not be available when you are admitted. You may request a transfer and be moved when another room becomes available.
Federal regulations require all room assignments be made without regard to race, color, religion, national origin, age, or disability.
Medications
Your doctor will prescribe the medications you need during your hospital stay. Unless your doctor tells you otherwise, please bring all medications you are currently taking to the hospital with you for identification. Once these have been identified, medications must be held in the pharmacy and may be picked up when you are discharged, or you may send them home via a family member.
Visitation Policies
Visiting friends and relatives in hospital care is very important. Please respect the following guidelines when visiting a patient. As a patient, please ask your visitors to help give our patients adequate rest and quiet by asking them to observe these guidelines and to be quiet at all times.
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Patients are permitted two visitors at a time. |
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Visits should be kept short. |
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Visitors may not smoke inside the building. This is a no-smoking facility. |
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We recommend that for your safety and for the safety of our patients, children under the age of six or visitors with acute illnesses refrain from visiting hospitalized patients. |
Overnight visitors are discouraged from staying with patients in semi-private rooms.
  
Visiting Hours (General)
Visiting hours for regular rooms are from 8:00 a.m. to 8:00 p.m. on a daily basis. Shoes and shirt are required.
Intensive Care Unit (ICU)
Due to the acute condition of patients in ICU, two members of the immediate family may visit for 10 minutes at 8 a.m., 10 a.m., 12 noon, 2 p.m., 4 p.m., 6 p.m., and 8 p.m..
Telephones
Upon admission, you will be instructed in the use of the telephone. Dial "9" to get an outside line for local calls. Dial “0" to reach the hospital switchboard to place a long-distance call. Your calls may be charged to your calling card, your home phone, or placed collect.
Television
Televisions and VCRs in patient rooms are wall-mounted for convenience and easy viewing. There are no additional charges for television use.
Mail and Flowers
Your mail is received Monday through Friday and delivered to your room by a hospital volunteer each day. The Elk Valley Times, Tennessean and Huntsville Times are available at the news stand located near the front entrance.
Meals
The hospital's dietary department provides warm, nutritious meals for you as ordered by your physician and under the direction of a registered dietician. New patients are asked about food preferences upon their admission. Snacks are available to patients in late evening.
Questions about dietary department services can be answered by dialing extension 7392 or 7393.
Visitors may purchase lunch in the Hospital Courtyard Cafe from 6:30 a.m. to 2:30 p.m. daily.
Vending machines are located on the ground floor and are available 24 hours a day.
Tobacco Use Policies
Lincoln Medical Center wishes to maintain a healthy, clean environment in which to deliver health services to our patients, while respecting their personal wishes. We maintain a smoke-free environment.
Visitors or patients wishing to smoke should use the designated smoking area. Please, no smoking at the front entrance.
Interpreter Services
Qualified interpreters are available in person for most languages found in our region. A list of interpreters is available in each department
Name Tags
All staff members at Lincoln Medical Center are required to wear a nametag while on duty. Feel free to ask anyone entering your room to identify himself/herself and his/her department
Auxiliary/Volunteers
Lincoln Medical Center has adult and junior volunteer programs. Their blue American Red Cross jackets, pink Auxiliary jackets, or the Junior Volunteer’s green jackets identify the volunteers. The volunteers provide valuable services to Lincoln Medical Center and its patients. Anyone wishing to become a part of these organizations should contact the Marketing Department at 7620.
Gift Galleria
The Gift Galleria is located across from the information desk in the front lobby and is open Monday through Friday, 10:00 a.m. until 3:00 p.m.
Gratuities, Gifts, and Donations
Gratuities are neither expected nor accepted by our staff members.
If you wish to make a contribution to the hospital, this can be done through the Hospital Foundation. Please call 438-7471.
Clergy / Hospital Chaplain
Please feel free to have your personal pastor visit you during your stay. If you would like the hospital to make contact with a clergyman, every effort will be made by the social services department, or by nursing personnel during nights, weekends and holidays. A hospital chaplain is provided to the hospital through the Lincoln Medical Center's Volunteer Chaplainry Program and is on call 24 hours a day. The chaplains visit patients on a regular basis. |
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